Policies

Refund Policy

Refunds will be issued up to and including the second week of class, and will be prorated based on classes already attended. After the second week of class, a credit may be issued towards future programs. In exceptional circumstances, such as a serious medical condition, a refund may be considered for classes not yet attended. The Skate Canada membership fee cannot be refunded under any circumstance, as it is paid by Figure 8 Skating Club to Skate Canada. This refund policy applies to all Figure 8 Skating Club programs. There will be a 10% non-refundable fee for any refunds issued. For any medical conditions , a medical note will be required for verification.

Make up Class Policy

Make up classes will only be offered in special circumstances. Figure 8 Skating Club is not required to offer make up classes but will do our best to accommodate where we can.

Drop-in policy

Drop in classes are only available to STARSkate participants. Fees are $25 for non-members or a pro-rated program price for members. All skaters (members and non-members) must get permission from the Skating Director (skating.director@figure8skating.ca) BEFORE they come to drop in, and must also purchase drop in tickets in advance. All skaters and guest coaches must be current and valid registered members of Skate Canada and provide proof of such before requesting a drop in.

Behavior policy

Any person misbehaving while on the ice will be asked to leave the ice for that session. If further behavior problems occur, the skater may be asked to withdraw from the class and a partial refund of programs fees will be at the discretion of the Figure 8 Skating Club.